Posts Tagged ‘Computer’
The Power of Remote Support
When businesses and enterprises operate on one whole day, majority of its functions are operated on computer based systems. With the rise of desktops, personal computers and laptops in this age of advancement, there is no denying that in order to ensure that all functions and needs are met, technology plays are really significant part.
Business functions that rely heavily on computers are wide and varied. These range from data storage (such as files of customer or client information, data revenue, and a lot of privately owned company information), document processing, internet connectivity, online hosted meetings, and a whole lot more. Everything is pretty much done online as it is seen to be more cost effective, prompt and easily accessible. However, it’s not all peaches and cream; it can also fail us at some point. IT support is always there when you need it by performing on site troubleshooting to amend the issue. Aside from prompt on site service, IT assistance also comes in the form of remote support, which is quicker and naturally more cost efficient.
Remote support assistance includes customization and integration, remote reboot and reconnection, multi-monitor support and file and clipboard transfer. With this kind of live and actual IT assistance, you see troubleshooting happening right in front of your eyes. Sometimes it takes quite some time for IT to run to your aid as physically as possible. By extending support on a remote scale, IT problems are easily addressed and restore interrupted work flow back to its normal pace. For instance, all of a sudden an employee cannot successfully host a Go To Meeting, IT support can control the employee’s computer via remote access and do the necessary troubleshooting to fix the issue (maybe the Go To Meeting application was not properly installed or the Java application is not up to date, etc.). Remote support also comes in handy when employees cannot log in to their computers for reasons such as incorrect password, incorrect username or the previous computer user did not log out properly. When this scenario ensues, all the IT support has to do is remotely access the computer in question and fix the login in issue on the spot. Maybe the employee needs a new set of log in credentials or the computer just needs to be logged off by the IT manager.
Top 5 threats to your online security
Computer viruses, malware and online frauds have long ago become a serious thread. Since the Internet is rising, the malicious parties are constantly developing their shady techniques in order to infect user computers for a number of reasons. The attackers are typically target user e-mail accounts and social service accounts in order to mass send e-mail or messages on someone’s behalf. Very often, the hackers are trying to fetch personal user’s information e.g. passwords, credit card details, PayPal login details for making online purchases or withdrawing money from someone’s bank account.
One of the main goals of infecting users’ computers with some sort of malware is taking remote control over them. The infected PC’s form a huge network usually called a zombie network. The hackers can control this entire network remotely and use thousands of computers in attacks on certain websites. They are called distributed denial of service attacks or ddos attacks. When a website is being spammed from thousands of infected computers simultaneously, it’s no longer accessible by legitimate users. To stop the attack, the webmaster actually needs to pay for a ddos protection service that can block junk traffic and restore the website under attack.
The most traditional source where you can get a virus from, is your online e-mail account or e-mail client software interface. Most e-mail accounts are getting over 90% spam messages. Most of them contain advertisements, but few may include the attachment which is most likely a malware. Even the expert users, who know a lot of malicious techniques, can still open the attachment and get their computers infected. The hackers can send e-mail from behalf of your best friends, so you will never become suspicious before opening the mail attachment.
The only way to protect yourself is never keep your computer antivirus system up to date and install every new security update for your OS. Even if you mistakenly run some sort of malware on your computer, the antivirus will likely display the warning and block the malicious software or virus. Microsoft provides its users with the Windows Firewall that keeps a close watch on any kind of suspicious behavior on a computer. As the Windows is the most popular OS in the world, hackers pay most attention to its users. They are looking for any possible loophole in Windows security and target them, so don’t forget to keep your Windows Update application active and keep your computer virus and malware free.
This article is brought to you by DDoS defense solution – Stop-DDoS.net